FAQ

How do I pause or cancel my Blurbs Subscription?

-- Please check this page for complete instructions. Please note, if you want to cancel and you have paid for the entire year, we are unable to issue any refunds and you will need to finish out the year. 

How do I change my card that is saved in my subscription portal?

-- You can change your payment method through your customer portal! Please click this link for more info.

How do I update my shipping address?

-- You will need to update your address in both your account on our website AND in your subscription customer portal. To get to your subscription customer portal, follow the link called "View Subscription", in the "Your Subscription was Accepted" email. Once you update your address, please email us so that we can make sure your address is updated in all of the correct places.

-- If you would prefer, you may send us an email and we can update your address for you.

If I sign up for the Monthly Plan, will it renew automatically?

-- Yes! The card you have saved in your subscription portal will automatically be charged between every 5th-9th of the month.

Will the labels be PG-rated?

-- We have done our best to make sure that 99% of the labels will not contain profanities, etc. 

How many label designs each month?

-- There will be up to 4 unique label designs, 5 of each, for every month. 

How do I get the Blurbs Binder?

-- When you are a NEW subscriber, it will automatically be included in your first order.

What if I want to submit a label idea?

-- We would love to hear! Please, send us an email through the Contact Us page!

 If I do not like the labels, may I return them?

-- Due to the nature of our subscription model, there will be absolutely no refunds or returns on items received; unless the items arrive missing or damaged. In those cases, we will provide a replacement or store credit.

What day of the month do I need to sign up for the Blurbs Subscription to get that month's labels?

-- You have to sign up the month prior to get the month you are wanting (EX: I want April's label pack. I have to pay for the Monthly Subscription in March). Our monthly subscription bills one month in advance. 

Will I get a refund if I cancel before my package ships?

-- Once you have been charged, the planning process and labels have already started. We do not send refunds for the month you have signed up for. Your package will be shipped between the 1st and the 8th of the following month.